PRIVACY POLICY
Privacy Policy
Air Health & Wellness LLC
Last Updated: February 24, 2026
Air Health & Wellness LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services or visit our website.
By using our services, you consent to the practices described in this policy.
1. INFORMATION WE COLLECT
Personal Information:
-
Name, email address, phone number
-
Date of birth, address
-
Health history and wellness information related to coaching sessions
-
Session notes and progress records
-
Payment and billing information
Automatically Collected Information:
-
IP address, browser type, device information
-
Website usage data and analytics
-
Cookies and similar tracking technologies
2. HOW WE USE YOUR INFORMATION
We use your information to:
-
Provide and improve our coaching and educational services
-
Schedule appointments and send reminders
-
Process payments and maintain records
-
Communicate with you about your sessions
-
Send newsletters and updates (with your consent)
-
Comply with legal obligations
-
Ensure safety and prevent fraud
Note: Our services are coaching and educational in nature and are not medical or mental health treatment. We are not acting as a licensed healthcare provider.
3. INFORMATION SHARING AND DISCLOSURE
We do NOT sell your personal information. We may share information only in these circumstances:
With Your Consent:
We will share information when you give us explicit permission.
Service Providers:
We may share information with trusted third-party providers who help operate our business, such as:
-
Payments: Stripe
-
Scheduling: Calendly
-
Website Analytics: Google Analytics
-
Email Marketing: e.g., Mailchimp
These providers process data according to their own privacy policies and are bound by confidentiality agreements.
Legal Requirements:
We may disclose information if required by law, court order, or to protect safety and prevent harm.
Emergency Situations:
If there is imminent risk of harm to you or others, we may share necessary information with appropriate parties.
4. DATA SECURITY
We implement security measures to protect your information, including:
-
Secure, encrypted data storage
-
Password-protected systems
-
Limited access to personal information
-
Regular security assessments
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. DATA RETENTION
We retain personal information only as long as necessary to provide services and comply with legal obligations. Session records are typically maintained for 2–3 years, unless longer retention is legally required.
You may request deletion of your information by contacting us at alex@airwellnesscoaching.com.
6. YOUR RIGHTS AND CHOICES
You have the right to:
-
Access your personal information
-
Request corrections to inaccurate data
-
Request deletion of your information
-
Opt-out of marketing communications
-
Withdraw consent for data processing
To exercise these rights, contact us alex@airwellnesscoaching.com
7. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies to improve user experience. Cookies help us:
-
Remember your preferences
-
Analyze website traffic
-
Improve functionality
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
8. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.
9. CHILDREN’S PRIVACY
Our services are not intended for children under 18 without parental consent. We do not knowingly collect information from minors without proper authorization.
10. VIRTUAL SESSIONS
Virtual coaching sessions are conducted using secure platforms such as Zoom and Calendly. While we take precautions, these platforms are not regulated healthcare platforms. You are responsible for ensuring your internet connection is secure and private.
Disclaimer: Session notes and wellness information are confidential but not considered protected health information unless legally required.
11. COMPLIANCE
This policy is designed to comply with:
-
New York SHIELD Act
-
Applicable U.S. consumer privacy laws
-
CCPA/CPRA provisions where applicable
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date. Continued use of our services after changes constitutes acceptance.